
“So easy to set up, all the information I needed was supplied straight away. Had lovely conversation with Zoe who was very pleasant and helpful. I would definitely recommend Aura, many thanks”
— Jeanette via Trustpilot April, 2026

Our team will reach out to check how and when you’d like us to get in touch.

Based on your needs, we’ll help you find an Aura prepaid plan that suits you.

Take all the time you need. We’re here when you’re ready or if you ever have any questions.

When we contact you, our role is simply to explain your options clearly, answer any questions you may have, and give you the space to decide in your own time.
We’ll never rush you, hassle you, or expect you to make a decision before you’re ready. From time to time, we may check in, call, or email to offer support or share information we think could be useful, but the choice is always yours.
It’s called our No Pressure Promise, and it’s how we believe families should be treated.
We will call you after you have requested a quote from us. This is just to check that we have all the information we need.
We will then send a quote to you for the funeral plan that best suits your needs.
We use Email, SMS or phone calls to get in touch. You can always let us know if these methods are not suitable. We are happy to work at your pace with your favoured methods.
Not at all. Our role is simply to explain your options clearly, answer any questions you may have, and give you the space to decide in your own time. There’s no obligation to go ahead — just calm, supportive guidance whenever you’re ready.
We’ll send a short message to check how and when you’d like us to get in touch. We will try give you a call to provide clear information about Aura and to provide a quote that is tailored to your needs.
We will then work at a pace that feels comfortable for you. There’s no pressure to decide — we’re simply here to help when you’re ready.